If you can't access the Drive for desktop application, you can capture log files using Finder in Mac and File Explorer in Windows. Send the ZIP file to your support agent.You’ll get a notification when the ZIP file is added to your desktop. You can change the Location Reporting setting for each device where you're. Reproduce the issue as quickly as possible and note the time the issue occurred. Google only receives Location History for each device where you are signed in and you have Location Reporting turned on.
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